The borders of state and local governments now extend beyond geographical lines. With the introduction of a virtualized environment, citizens expect to access government services digitally, and employees need to connect from off-site locations. While the new government enterprise model offers real benefits it also brings new IT challenges in adverse conditions.
IT issues facing government agencies include:
- Shrinking budgets
- Fewer in-house technical resources
- Aging infrastructure
To address these challenges, emerging technologies need to be deployed that allow for scalability and ease of management. We have the expertise and broad portfolio of services to help agencies serve their citizens more effectively and make internal processes run more efficiently. Level of services for these solutions can be provided as self-service, hosted, managed, co-managed, or outsourced.