3Ti has multiple Managed Service offerings including staff augmentation (on or off-site) and remote network management & support.

3Ti’s managed services resources and facilities are prepared to support secure government and commercial missions. We offer remote support & managed services packages to support customer environments around the world. Several manufacturers rely on 3Ti for OEM support services – becoming their first line of support with end customers. 3Ti also offers security & vulnerability assessment services.

We secure our managed services environment with multiple layers of physical security protection and live video surveillance. We provide our hosted customers with secure VPN access to communicate, collaborate, and access their environments

Support Services

3Ti Support Services include technical and optimization services to prevent and reduce network and communications problems, maximize your Return on Investment (ROI), and optimize product capabilities
including ensuring the latest features & security updates are correctly deployed. We deploy all solutions, patches, and updates in our environment before yours. This enables us to resolve technical issues with the

Email & Telephone access to help desk & Technical Assistance Center (TAC) engineers.
Web access for support requests, latest product notifications, training materials, and latest documentation.
Multiple options for initial & ongoing training of your staff and partner organizations.